At Transporeon we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here >>

Logistic Support Specialist (f/m/d)

Transform yourself and take responsibility for...

  • Providing basic technical support regarding all inquiries and requests concerning our platforms via ticketing system, phone and/or email.
  • Maintaining multiple ticketing queues/mailboxes alongside of other team members.
  • Taking and recording incoming phone calls.
  • Providing training for key users and ensure the continuous support of the users of our systems.
  • Completing integration of new carriers onto the platforms, requiring expert communication of interface configurations, project specifications, and coordination of system launch. 
  • Preparing and participating in customer workshops.
  • Working closely with the other team members in various departments.
  • Administrative tasks, such as preparation of internal and external reports or preparation of tasks for the infrastructure and development teams while maintaining time constraints.

You are ready for your Transformation if you have...

  • Spanish language proficiency (highly desirable) and willingness to collaborate with international European teams 
  • Bachelor of Business Administration and/or 2+ years in customer support is desirable.
  • Solid understanding of how systems interface with other applications.
  • Proficient in MS Office products and navigating internet resources.
  • Experience with ERP systems will be an asset.
  • Fast technical comprehension and analytical skills 
  • Excellent customer focused mentality.
  • Outstanding communication and interpersonal skills.
  • Self-motivated and solution-oriented team player.
  • Organizational skills and initiative.
  • Ability to multitask and work in a fast-paced environment.

*No visa sponsorship