You are ready, if you have ...
- the willingness to participate in our mission to digitize the logistics world by bringing modern solutions to the users, which significantly improve their daily work
- first experience in leading a team of technical support specialists
- hands-on experience in technical support and basic programming skills in Java and basic knowledge of SQL, XML, XSL, JSON, CSV and ideally are already familiar with web-based applications configuration (HTTP/SOAP/REST/FTP)
- passion about people, team development strategy including talent development, succession planning and retention of key talents
- interest in efficiency improvement, support excellence, and optimization of KPIs
- ability to motivate and inspire others
- fluent English level; fluent German will be an asset
- analytical mind with the ability to interpret technical solutions and communication competencies towards internal and external customers